FAQs
We’re here to help, if you need a hand getting set-up or are having issues - get in touch
Need a hand getting started?
Check out our how-to videos below and learn how to create and edit events as well as invite guest to existing events.
Create an event
share your photos
Change the date
Frequently Asked Questions
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You can long press on your device to bring up options for an image or hit “Select” to bring up the ability to multi-select media and an options menu
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It sure does. Get the app on iOs or Android to get started.
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Sortible is a cloud-based product that mirrors the images from your phone. Think of it as a layer over the top of your camera roll, rather than anything replacing it.
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No, does not create double ups of your images. In fact, Sortible can help you create more memory by suggesting AI-prompted clean ups of duplicates and blurry shots within your camera roll.
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Yes, you can share albums you own and albums you’ve been invited to with any of your linked devices.
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Easy. You can share albums to anyone you like by inviting them to your albums.
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Yes. You can invite them to your albums with a QR code. They can view images without a Sortible account. But, they’ll need to download Sortible to add and edit images within albums.
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If the album has been shared we will back up the shared images so you don’t lose the ones shared with you
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You own your images. You’re always in control of what you share, and with who.
We take your privacy seriously and have robust procedures in place to ensure that all data we collect is protected. We’ve developed our policies in line with the strict privacy laws that govern us in Australia. All information collected is securely stored and is protected by our Privacy Policy and Terms of Use.
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Unlike some of the big tech companies, Sortible has no desire to turn a profit of what’s rightfully yours. We don’t use your images for advertising and we don’t sell your photos, videos or personal information to anyone.
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Auto-share is a toggle on the event details that will let Sortible auto share your best media to the shared album group instead of you having to manually select and upload media